You might be concerned about accidentally creating a staff walk out inside your salon.
In fact, I have worked with so many salons right after a salon walk out when they are totally desperate, trying to figure out how they are going to fill their salon back up and put everything back together. They are scrounging trying to find money and now the owner has to go back to work behind the chair. It is one of the worst situations that can happen inside of a salon.
There is a lot of different reasons why salon walk outs happen, but there is one reason that I am going to share with you that is going to make a huge difference if you address it before you create that salon staff walk out.
First of all, why would somebody stay with you, and why would somebody leave? In many cases, people stay with you and enjoy your salon because they can see their future align with your future. Meaning, if they want to continue to grow, develop and blossom and they see their future in alignment with your future, then they will stay a part of your salon. But if at any point they see that their future starts deviating and going away from the future that you are creating, its going to create a huge rift and eventually lead to a staff walk out.
Let me give you an example. Lets say you hire somebody and they are very excited at the beginning and then they stay with you for years and years, but all of a sudden they decide that they want to own their own salon. Now, this where the seed of a staff walk out starts to develop. If all of a sudden they say, “I want to own my own salon and I am pretty sure I cant own it here,” they start to deviate. As soon as they start to get far enough away, BAM! they think, “I’m going to have to leave and open my own salon and I am going to take all of my clientele with me.”
So one of my favorite things you can do to prevent a staff walk out inside your salon is to offer ownership incentives for your entire team and make it extremely clear that that is known when they are hired. That at some point in the future, you want to be able to offer them a piece of the salon, or salon ownership.
Now this wont work for everybody, not everybody thinks that they want to own a salon, but it’s important to plant that seed in their mind, so instead of them thinking, “I’m just going to walk out and either go to another salon or start my own,” they have an incentive aligned with you.
It will also be important to find out what other reasons people will be aligned with you, also.
Maybe they love working for you because it helps them to buy their own house or maybe it will help them get their own car or meet the man of their dreams, whatever that is, make sure you are aligned with their goals and it will help you keep your staff for as long as possible.
You can’t prevent every type of walk out, but that is a great way to prevent a staff walk out – by aligning your goals with the rest of your staff.
Thank you for taking the time to read my article on how to prevent a salon staff walk-out. I enjoy providing salon owners with coaching technique strategies and consulting salon owners with their everyday business challenges. Let me know in the comments below if you have another way to prevent a staff walk out – I would love to hear and other salon owners always want to know.